Expensive Ina,
I went onto eBay this morning with no drawback. In truth, I’ve by no means had an issue with my eBay account. I’ve had an account with eBay earlier than Meg Whitman was employed and earlier than the corporate went public.
This afternoon I acquired an e-mail from eBay stating that my account was frozen as a result of they may not confirm my checking account info.
Nothing has modified on my account or my financial institution’s. I nonetheless dwell on the similar handle, similar cellphone quantity, similar title. My financial institution information has not modified. The financial institution continues to be positioned throughout the road from me, my routing quantity and account quantity is similar since I opened the account 17 years in the past. My debit card continues to be the identical when eBay began their crappy fee service and I equipped it to them, the title on the account continues to be the identical.
Since I needed to ship in my information and confirm it when eBay began their funds system, I used to be permitted and none of it has modified. I’ve by no means been late with a fee on my eBay account 20+ years for charges or the rest. I’ve 100% rating for transport and monitoring, .12% for returns and don’t have any returns or disputes pending – I by no means have.
I simply acquired a payout Tuesday from eBay and have been receiving payouts with no drawback since their crappy fee system began – all to the identical financial institution and account quantity since I opened the account at my financial institution 17 years in the past.
My eBay account has now been suspended. As a way to open my account once more, I (and all different Sellers & Patrons) must do one in every of following three steps:
1). Log onto your account with eBay (the third. celebration firm they employed) on the log in web page with you when you enter your person title and password at your financial institution to allow them to confirm that’s the financial institution you might be logging into.
2). Obtain 2 micro deposits in your account after which confirm the quantities to eBay.
3). Ship eBay a duplicate of your financial institution assertion. This was despatched to eBay, and verified, when all Sellers needed to verify who they have been when eBay began their crappy fee system.
My account will probably be frozen till the corporate eBay employed to confirm your info can confirm your private & financial institution info, which suggests eBay has given my private info that eBay has to their third. celebration, who was not recognized through the course of.
I assumed this can be a phishing e-mail however on my eBay account it acknowledged my account was suspended till I verified my account information.
So I referred to as eBay to confirm. The eBay agent referred to as me and confirmed all the e-mail info and the details about the freezing of my funds from eBay was legitimate and I shouldn’t be apprehensive, my funds could be obtainable to me inside 48 enterprise hours when the information is verified.
I requested concerning the gadgets that I needed to ship out that had already been bought and informed the agent I wanted the cash for postage. The agent requested if there was a pal or member of the family I might borrow the cash from as it will solely be 48 hours till they may confirm my information.
He additionally acknowledged he noticed on my account that I despatched the required information into eBay and that I used to be all set. At present is Thursday and I can assure they wont be capable to confirm till subsequent week because of the truth that it takes as much as 48 enterprise hours to confirm the knowledge.
I requested to talk with a supervisor, he refused, and acknowledged this was all the information he had, that he was educated to deal with these calls, and that was that. I requested if I might get somebody from funds on the cellphone to speak too and he acknowledged “Have a pleasant day and thanks for promoting on eBay” then disconnected the decision.
So, to all you Sellers, now it begins – the B.S. excuse that eBay has to freeze your account till you confirm all of your info. The rep additionally acknowledged this occurs periodically, occasionally, and I ought to count on this motion 2 – 3 instances a 12 months.
Previous to being disconnected, I requested if there was an issue with my account and he acknowledged “No, I see nothing in your account that’s drawback. eBay simply must confirm your information occasionally. I then requested if this is applicable to all Sellers on eBay and he acknowledged “Sure, and Patrons additionally”.
That is absolute nonsense. eBay is again to taking part in the identical video games along with your cash they did after they owned PayPal (Which I by no means had an issue like this at PayPal, 20+ with that account). I used to be additionally informed I’ve to ship all of the gadgets that Patrons paid for regardless that my cash is frozen.
So, to all Sellers, right here it comes – eBay delaying your cash to allow them to earn that additional curiosity of their account. Humorous how this simply began to happen after SVB and Signature banks failed – I’m wondering how a lot cash was tied up in an account for eBay at ether financial institution. To all you cheerleaders for eBay on this web site, I hope you are completely satisfied now as a result of you are going to get the identical remedy, or possibly not?
Nameless
PS: I bought a further message from eBay stating the rationale they needed to determine me was that I modified my banking info. I by no means modified my banking info, I’m nonetheless on the similar financial institution and all the knowledge by no means modified, both on my facet or the financial institution’s facet.
