eBay Sellers Are Nonetheless Dealing with Financial institution Verification Issues
I went onto eBay this morning with no drawback. In truth, I’ve by no means had an issue with my eBay account. I’ve had an account with eBay earlier than Meg Whitman was employed and earlier than the corporate went public.
This afternoon I acquired an e mail from eBay stating that my account was frozen as a result of they might not confirm my checking account info.
Nothing has modified on my account or my financial institution’s. I nonetheless dwell on the similar tackle, similar cellphone quantity, similar identify. My financial institution data has not modified. The financial institution continues to be positioned throughout the road from me, my routing quantity and account quantity is identical since I opened the account 17 years in the past. My debit card continues to be the identical when eBay began their crappy fee service and I equipped it to them, the identify on the account continues to be the identical.
Since I needed to ship in my data and confirm it when eBay began their funds system, I used to be accepted and none of it has modified. I’ve by no means been late with a fee on my eBay account 20+ years for charges or anything. I’ve 100% rating for transport and monitoring, .12% for returns and don’t have any returns or disputes pending – I by no means have.
I simply acquired a payout Tuesday from eBay and have been receiving payouts with no drawback since their crappy fee system began – all to the identical financial institution and account quantity since I opened the account at my financial institution 17 years in the past.
My eBay account has now been suspended. With the intention to open my account once more, I (and all different Sellers & Patrons) must do one in all following three steps:
1). Log onto your account with eBay (the third. get together firm they employed) on the log in web page with you when you enter your consumer identify and password at your financial institution to allow them to confirm that’s the financial institution you might be logging into.
2). Obtain 2 micro deposits in your account after which confirm the quantities to eBay.
3). Ship eBay a duplicate of your financial institution assertion. This was despatched to eBay, and verified, when all Sellers needed to affirm who they have been when eBay began their crappy fee system.
My account can be frozen till the corporate eBay employed to confirm your info can confirm your private & financial institution info, which suggests eBay has given my private info that eBay has to their third. get together, who was not recognized through the course of.
I assumed this can be a phishing e mail however on my eBay account it said my account was suspended till I verified my account data.
So I known as eBay to confirm. The eBay agent known as me and confirmed all the e-mail info and the details about the freezing of my funds from eBay was legitimate and I shouldn’t be fearful, my funds could be out there to me inside 48 enterprise hours when the data is verified.
I requested concerning the objects that I needed to ship out that had already been offered and instructed the agent I wanted the cash for postage. The agent requested if there was a buddy or member of the family I might borrow the cash from as it could solely be 48 hours till they might confirm my data.
He additionally said he noticed on my account that I despatched the required data into eBay and that I used to be all set. At present is Thursday and I can assure they wont have the ability to confirm till subsequent week attributable to the truth that it takes as much as 48 enterprise hours to confirm the data.
I requested to talk with a supervisor, he refused, and said this was all the data he had, that he was educated to deal with these calls, and that was that. I requested if I might get somebody from funds on the cellphone to speak too and he said “Have a pleasant day and thanks for promoting on eBay” then disconnected the decision.
So, to all you Sellers, now it begins – the B.S. excuse that eBay has to freeze your account till you confirm all of your info. The rep additionally said this occurs periodically, infrequently, and I ought to anticipate this motion 2 – 3 occasions a yr.
Previous to being disconnected, I requested if there was an issue with my account and he said “No, I see nothing in your account that’s drawback. eBay simply must confirm your data infrequently. I then requested if this is applicable to all Sellers on eBay and he said “Sure, and Patrons additionally”.
That is absolute nonsense. eBay is again to enjoying the identical video games together with your cash they did once they owned PayPal (Which I by no means had an issue like this at PayPal, 20+ with that account). I used to be additionally instructed I’ve to ship all of the objects that Patrons paid for despite the fact that my cash is frozen.
So, to all Sellers, right here it comes – eBay delaying your cash to allow them to earn that further curiosity of their account. Humorous how this simply began to happen after SVB and Signature banks failed – I’m wondering how a lot cash was tied up in an account for eBay at ether financial institution. To all you cheerleaders for eBay on this website, I hope you are blissful now as a result of you are going to get the identical therapy, or possibly not?
PS: I bought a further message from eBay stating the rationale they needed to establish me was that I modified my banking info. I by no means modified my banking info, I’m nonetheless on the similar financial institution and all the data by no means modified, both on my facet or the financial institution’s facet.